ATO Contact Number: Your Complete Guide to Reaching the Australian Taxation Office

Estimated reading time: 7 minutes

Key Takeaways

• ATO contact numbers are tailored for individuals, businesses, and special circumstances—don’t waste time on the wrong line!
• The right number can help you with your tax return, tax time in Australia, tax deadlines, and more.
• There are special lines for GST, MyGov, non-English speakers, and Indigenous Australians.
• Knowing when tax time is helps: calling outside peak hours saves precious minutes!
• This ATO contact number guide is updated for tax time 2025, making help just a phone call away.

Finding the Right ATO Contact Number for Your Tax Needs

Finding the right ATO contact number can be challenging, especially during tax time in Australia. Whether you need help with your individual tax return, have business tax questions, or require specialized assistance, knowing the correct number can save you time.

The ATO contact number system directs taxpayers to specialized teams. Different numbers exist for individuals, businesses, and special circumstances. Choosing the right line is crucial for efficiently resolving tax issues.

General ATO Contact Numbers You Need to Know

Having the correct ATO contact number is essential for managing your tax affairs. The Australian Taxation Office provides dedicated lines for individuals and businesses.

For Individual Taxpayers

For personal tax matters, the primary ATO contact number is 13 28 61. This line operates Monday to Friday, 8:00 am–6:00 pm (AEST) and handles queries about your individual tax return, tax file number, or general tax help.

If calling from overseas, use +61 13 28 61. This ensures Australians abroad or foreign taxpayers with Australian tax responsibilities receive assistance.

For Business Owners and Organizations

For business inquiries, the main ATO contact number is 13 28 66 (Mon–Fri, 8:00 am–6:00 pm AEST). This line handles business tax returns, BAS, registrations, and employer obligations.

Businesses operating internationally should call +61 13 28 66.

Specialized ATO Contact Numbers for Specific Needs

The ATO offers dedicated contact numbers for various situations:

For International and GST Inquiries

For international GST questions or if you operate overseas, call +61 2 6216 1111 (Mon–Fri, 8:00 am–5:00 pm AEST).

For MyGov and Online Services Support

For MyGov support while overseas, call +61 2 6216 3444 (Mon–Fri, 8:00 am–6:00 pm AEST).

For Non-English Speakers

If you need assistance in a language other than English, contact the Translating and Interpreting Service (TIS National) at +61 3 9268 8332.

For Indigenous Australians

The ATO offers a culturally sensitive Indigenous Helpline at 13 10 30 during business hours.

Emergency and Special Circumstance ATO Contact Numbers

For urgent situations, contact the appropriate number below:

Identity Protection and Security

If your Tax File Number (TFN) is compromised, call 1800 467 033 immediately.

Crisis and Disaster Support

If affected by a crisis or disaster, call the ATO Emergency Support line at 1800 806 218.

Compliance Activities Follow-Up

If you need to follow up on a compliance matter, and have a PIN from the ATO, call 1300 650 286. More information can be found on the ATO compliance process page.

Foreign Investment and International Tax Concerns

For foreign investment tax queries, call 1800 050 377 during business hours.

Complete List of ATO Contact Numbers by Purpose

This table provides a quick reference for ATO contact numbers:

Best Times to Call ATO Contact Numbers

Timing is key when calling the ATO, especially during peak tax season. Consider these tips for faster service:

• Avoid Mondays and lunch hours: Call volume is highest on Mondays and between noon and 2 pm.
• Have your details ready: Prepare your tax file number, date of birth, and any relevant reference numbers.
• Check self-service options: Many tasks can be completed online through MyGov.

Frequently Asked Questions

• When is tax time in Australia?

  Tax time in Australia generally runs from 1 July to 31 October. For specific deadlines, consult the tax lodgment obligations guide.

• Which ATO contact number do I call for business questions?

  For business inquiries, call 13 28 66 (within Australia) or +61 13 28 66 (from overseas).

• What if I have difficulty understanding or speaking English?

  Contact TIS National at +61 3 9268 8332 for interpretation services. More details are available on the ATO contact us page.

• Does the ATO offer support during natural disasters?

  Yes, the Emergency Support line (1800 806 218) provides assistance to those affected by disasters.

• Where can I get a tax calculator?

  Tax calculators are available on the ATO website and other trusted tax portals.